Frequently Asked Questions

Q. What areas do you cover?
A. Our main coverage area is in and around East & West Sussex although each job is considered on merit so if you live out of this area please ring or email and we will endeavour to meet your requests.

Q. Can you quote a price over the phone?
A. Yes - we offer a no obligation quotation service directly over the phone with the business owner. 

Q. Do I need to be home?
A. No, we can clean whilst you are at work, as long as we have access. You can rest assured that your property will be in safe hands.

Q. How do I organise a survey/quote?
A. You can call anytime between 9am - 7pm, just phone us on 0800 587 4571 or use our online email form and we will be happy to get back to you.   

Q. How long does the carpet cleaning take?
A. This can vary depending on factors such as how soiled the carpet is, how much furniture needs to be moved, spots & stains that need to be dealt with, etc. but on average after set up (20 mins) approximately 30-45 mins per room.

Q. Do I have to clear the room of furniture, etc?
A. We only ask if possible to clear the room of light & free standing objects that may obstruct us during cleaning. Plus it is advisable to remove any delicate, fragile or expensive items that may be accidently damaged. Heavy items of furniture can be worked around or moved if required during cleaning.

Q. What payment methods do you accept?
A. You can make payment by either cash or cheque. A receipt will be given.

Q. Do you guarantee you service?
A. Yes. We guarantee that if you are not satisfied with the results then we will come back and clean it again free of charge.

Call 0800 5874571 for your free quotation or more information

Carpet & Upholstery Cleaning Specialists
Call us now

    0800 5874571

Carpet cleaning | Upholstery cleaning | Curtain cleaning | Leather Cleaning | Rug Cleaning | East & West Sussex